At Averon Hub, customer satisfaction is our priority. If you are not fully satisfied with your purchase, you may request a return within 30 days from the date your order is delivered.
Eligibility for Returns
To qualify for a return, the following conditions must be met: • The item must be unused, unworn, and undamaged • The item must be returned in its original condition • All original packaging, tags, and labels must be included
Non-Returnable Items
We do not accept returns for: • Customized or personalized products • Made-to-order items
These items cannot be restocked or resold.
How to Start a Return
To initiate a return, please contact our support team:
support@averonhub.com
Please include your order number and reason for return. Once approved, we will provide detailed return instructions.
Return Shipping Costs • Return shipping may be covered by us for eligible returns • In some cases (e.g., customer preference), return shipping may be the responsibility of the customer
Our support team will confirm this during the return process.
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Exchanges
We do not offer direct exchanges. • If your item is damaged or defective, we will replace it with the same item • If you want a different product or size, please return the original item and place a new order
Rejected Returns
Returns that do not meet our eligibility criteria may be: • Rejected • Returned back to the customer
Contact Information
If you have any questions regarding returns, please contact us:
Business Name: Averon Hub Email: support@averonhub.com Phone: +1 272 243 0768 Address: 13709 Chadron Ave #4 Salinas, CA 90250 United States
